HBL and MIMS SLS Support
Find out who to contact for SLS and MIMS support during home-based learning, including helpline numbers and email addresses for school and non-school hours.
SLS and MIMS Support for Home-based Learning
Student Learning Space (SLS)
During school operating hours, students should contact the School-based Helpline for SLS queries, including all SLS access matters, such as password resets and account unlocking, as well as questions about lesson assignments.
School-based Helpline: 6785 6420
Email: contact@poiching.edu.sg
Mondays - Fridays: 8:00 am - 4:00 pm
For other matters, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.
Non-School Operating Hours
Students can contact the SLS Helpdesk only outside school operating hours.
SLS Helpdesk: 6702 6513
Mondays - Fridays: 4:00 pm - 9:00 pm
Saturdays: 9:00 am - 9:00 pm
*Closed on Sundays & Public Holidays
Alternatively, the following are whom you can contact for support:
(a) Form Teacher and Subject Teacher via Classdojo
(b) SLS Helpdesk : 6702 6513 ; helpdesk@sls.ufinity.com
MIMS Portal
Unlock MIMS account / Reset MIMS Password (through Support Staff)
If a temporary password has been received from the FT or the support staff, please reset it as soon as possible through the MIMS portal. Follow the steps in the guide below:
Student MIMS_Self Reset Password Portal
Student can reset their MIMS password by themselve if the security questions have been setup through the portal.
Follow the steps in the guide below:
